Privacy Policy

Effective Date: 19-11-2025

Welcome to SR Tech Solution. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect the information you share while using our website srtechsolution.in and our repair services.

1. Information We Collect

When you book a service or contact us, we may collect the following details:

• First Name
• Phone Number
• Schedule Date
• Appliance Age
• Appliance Type

We do not collect sensitive personal data.

2. How We Collect Data

We collect your data through:

• Online service booking forms
• Phone calls or WhatsApp/chat inquiries

3. Why We Collect Your Information

We collect your personal data only for:

• Scheduling and completing washing machine or refrigerator repair services
• Providing customer support and answering queries
• Sending service updates or important notifications

We do not misuse your data.

4. Data Sharing

We do not share, sell, or transfer your personal information to any third party. Your data is used only for our internal service operations.

5. Data Protection & Security

We take your privacy seriously and follow these safety measures:

• Your data is stored securely in a protected file
• We follow India’s Digital Personal Data Protection (DPDP) Act
• Customer data is deleted after 3 months to maintain privacy

6. Cookies & Tracking Tools

We do not use cookies on our website. However, we use Google Tag Manager to track conversions for our advertising campaigns.

Users cannot opt out of this tracking, as it helps us improve our service performance and ad accuracy.

7. Your Rights as a User

You have full rights over your personal data:

• You can request us to delete your data
• You can ask for modification or correction of your details
• You can contact us anytime through phone, email, or our contact form

Your data is used only for service-related purposes.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage users to review it periodically.

9. Contact Information

If you have any questions or want your data deleted, please contact us:

8197855632

• #503, 6th Main, Behind Sagar Super Bazar, Domlur, Bangalore – 560071

By using our website and services, you agree to this Privacy Policy and the way your information is collected and used.